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How rb77live Handles Your Account and Rights

Your access to rb77live depends on local law and is available where eligible under your region's rules.

Account Data PolicyWallet-Linked AccessIndonesia-Region TermsCookie and Tracking RulesYour Rights on Request
rb77live How rb77live Handles Your Account and Rights
LEGAL SUPPORT PATHS

Reach Us About Your Account Rights

Live Chat Support For account policy questions, open live chat directly from your account dashboard. Our support team handles data requests and account access queries through this channel.
Email Policy Requests Send a formal data or account request to our support email. We aim to respond to policy-related emails within a standard business-day window for Indonesia accounts.
Account Help Centre Your account settings page has a dedicated help section for legal and privacy matters — find out how to request data changes or account closure steps right there.
HOW WE PROTECT YOUR DATA

Data Handling, Security and Account Control

We apply standard security measures to the data we hold, including encrypted storage for your account credentials and e-wallet links. Here's what that means in practice for your rb77live account.

Account Security Layer

Your login credentials and connected wallet details — DANA, OVO, or GoPay — are stored with encryption. We never expose your wallet number to third parties or display it in plain text after initial setup.

Cookie Transparency

We use session and preference cookies to keep your payment method ready and your account logged in. You can clear or block cookies in your browser; doing so logs you out and resets saved wallet preferences.

Data Access Requests

You can ask us what data we hold on your account at any time. Submit a request through live chat or email, and we'll confirm the details we store and the purpose for which we hold them.

Account Closure and Retention

Closing your account stops new data collection. We retain transaction records for a standard period to meet record-keeping obligations, after which your personal data is removed from active systems.

Questions About Your Rights and Our Policies

These are the questions we hear most from account holders about how our legal terms work and what you can do with your data.

We don't sell your data. We share it only with payment processors like DANA, OVO, and GoPay to handle your transactions, and only to the extent needed to run those payments.

Yes. Contact us through live chat or our support email with your account details. We'll confirm what we hold and how it's used, typically within a standard business-day response window.

Log into your account and go to account settings to update your contact details or linked wallet. For changes that require identity verification, our support team will walk you through the steps.

Our terms apply where rb77live's services are available under local law. Availability depends on your region's rules — if local law restricts access, our terms don't override that.

After closure, we stop collecting new data. We keep transaction records for a reasonable period to meet standard record-keeping obligations, then remove your personal data from active systems.

We use cookies to maintain your session and remember your preferred payment method, such as your linked GoPay or OVO wallet. You can disable cookies in your browser settings, though this will reset saved preferences and log you out.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.